Privacy Policy

We may collect the following types of personal information:

• Name, email address, phone number, and business details.
   
• Payment and billing information.
   
• Social media account details that you provide to us.
   
• Website usage data (including IP address, browser type, and analytics data).
   
• Any other information you voluntarily provide when contacting us or engaging our services.
   

We collect personal information when you:

• Contact us through our website, email, or social media channels.
   
• Engage our social media marketing services.
   
• Subscribe to our newsletters, campaigns, or mailing lists.
   
• Interact with our website via cookies, analytics tools, or third-party platforms.
   

We use personal information for purposes including:

• Providing and managing our marketing services.
   
• Communicating with you about your account, enquiries, or campaigns.
   
• Processing payments and invoices.
   
• Improving our website, services, and customer experience.
   
• Marketing and promotional purposes (with your consent, where required).
   
• Complying with legal obligations.
   

We may disclose your personal information to:

• Third-party service providers (e.g., hosting, analytics, payment processing).
   
• Social media platforms where you request campaign management.
   
• Legal or regulatory authorities, where required by law.
   
• Other third parties with your consent.
   

We will not sell, rent, or trade your personal information.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Some of our third-party providers (such as social media platforms, cloud storage, or analytics services) may be located outside Australia. By engaging our services, you consent to your personal information being stored or processed overseas where necessary.

You may request access to the personal information we hold about you or request corrections if it is inaccurate or out of date. To do so, please contact us (see details below).

We use cookies, pixels, and similar technologies to improve website functionality, analyse traffic, and deliver targeted advertising. You may disable cookies through your browser settings, but this may affect site functionality.

We may use your personal information to send you marketing communications. You may opt out at any time by following the unsubscribe instructions or contacting us.

If you believe we have breached the Australian Privacy Principles, please contact us. We will respond to your complaint within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the date of revision.